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Whether you have questions about our products, shipping, or placing an order, Equines Vet is committed to providing prompt, friendly support. Our team is ready to assist customers across the U.S. and internationally, ensuring a smooth experience from inquiry to delivery. Your livestock’s health is our top priority—and we’re here to help every step of the way.

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FREQUENTLY ASKED QUESTIONS

1. Do you ship Internationally ?

Yes, we do. Equines Vet offers secure international shipping to most countries. All orders are carefully packaged and dispatched with tracking, so you can monitor your delivery every step of the way. If you’re unsure about shipping to your location, feel free to contact our support team.

2. How long does delivery takes?

Delivery times vary depending on your location. U.S. orders typically arrive within 3–7 business days. International orders may take 7–14 business days, depending on customs and local carriers. We’ll send you tracking details as soon as your order ships.

3. Are your products approved for veterinary use ?

 

Absolutely. All our livestock medications and supplements are sourced from trusted manufacturers and meet U.S. veterinary standards. We only stock products that are safe, effective, and widely used by professionals in the field.

4. Can i get help choosing the right products for my animals ?

 

Of course. Our team is here to guide you. Whether you’re treating cattle, horses, camels, or poultry, we’ll help you find the right solution based on your animal’s needs, age, and condition. Just reach out—we’re happy to assist.

5. What payment methods do you accept ?

We accept Payments Via Zelle, Cash App, Apple Pay, Bank Transfer, PayPal, Bitcoin, Chime, E- Transfer, Venmo and Credit Card when available. Your payment is encrypted and protected, so you can shop with confidence. If you need help during checkout, our support team is available to assist.

6. Which shipping carriers do you use ?

We partner with trusted logistics providers to ensure fast, secure, and trackable delivery. For domestic U.S. orders, we primarily use UPSFedEx, and USPS, depending on your location and shipping preferences. For international shipments, we work with DHL, UPS, FedEx,USPS and other reliable global couriers to guarantee safe delivery across borders. Once your order is dispatched, you’ll receive a tracking number to monitor its progress in real time.

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SUPPORT & INQUIRIES

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